Cut The Tie | Own Your Success

“Life Happens For You, Not To You”—Rob Lee on Cutting Ties With Old Stories and Building a Business From Nothing

Thomas Helfrich

Cut The Tie Podcast with Rob Lee

What happens when you start a business with no corporate background, no MBA, and no plan—just the willingness to figure it out? In this grounded and inspiring episode, Thomas Helfrich talks with Rob Lee, CEO and co-founder of Swift Passport and Visa Services. Rob shares how he and his wife built a thriving travel document company from scratch, overcame black mold illness and a pandemic shutdown, and learned that the biggest obstacles are often in your own head.

From hand-delivering passports to airline crews, to finally building a SaaS platform after years of false starts, Rob’s journey shows that business success is as much about mental clarity as it is about strategy.

About Rob Lee:

Rob Lee is the CEO and co-founder of Swift Passport and Visa Services, a Chicago-based concierge travel document company specializing in expedited U.S. passports and international visas. Serving major corporations, airline crews, and business travelers across the country, Rob’s team navigates the complex and time-sensitive world of global travel documentation. With a background in forestry and no prior corporate experience, Rob built Swift with his wife Laurie, growing it into a nationally recognized service while staying true to a vision of freedom, purpose, and constant personal growth.

In this episode, Thomas and Rob discuss:

  • Cutting ties with societal definitions of success
    Rob shares how he stopped letting external expectations dictate who he should be—and how that shift changed everything.
  • From conservation to concierge travel services
    How Rob and his wife went from wildlife biology degrees to running one of the country’s top travel document firms.
  • Losing it all in 2020
    How the pandemic wiped out Swift’s revenue overnight—and how they used it as a chance to rebuild from the ground up.
  • Mindset as the ultimate growth lever
    Why Rob believes the mental clarity of a founder directly reflects in the health and direction of the business.
  • The “old stories” that still need cutting
    Rob opens up about self-doubt, worthiness, and pushing past the limits in his own head.

Key Takeaways:

  • What happens in your head happens in your business
    Founder mindset isn’t just important—it’s the main driver of business direction.
  • Obstacles are opportunities in disguise
    Illness, shutdowns, and failed projects can be turning points if you approach them with curiosity instead of fear.
  • Life happens for you, not to you
    Adopting this perspective changes how you handle challenges in both business and life.
  • Cut ties with old stories
    Self-limiting beliefs can quietly cap your growth if you don’t challenge them.

Connect with Rob Lee:

💼 LinkedIn: https://www.linkedin.com/in/eelbor/
🌐 Website: https://www.swiftpassportservices.com

Connect with Thomas Helfrich:

🐦 Twitter: https://twitter.com/thelfrich
📘 Facebook: https://www.facebook.com/groups/cutthetie
💼 LinkedIn: https://www.linkedin.com/in/thomashelfrich/
🌐 Website: https://www.cutthetie.com
📧 Email: t@instantlyrelevant.com
🚀 InstantlyRelevant.com: https://www.instantlyrelevant.com

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Speaker 1:

Welcome to the Cut the Tie podcast. Hi, I'm your host, thomas Helfrich, on a mission to help you cut a tie to whatever holding you back from success. As I always say, you have to define that success on your terms, otherwise you are chasing someone else's dream. Today, I'm joined by Rob Lee out of the beautiful, windy City, chicago. Rob, how?

Speaker 2:

are you I'm doing. Great Thanks for having me.

Speaker 1:

Take a moment, introduce yourself and what it is you do.

Speaker 2:

My name is Rob Lee. I'm the CEO and co-founder of Swift Passport and Visa Services. We help our clients, mainly business travelers and airline crew members, obtain US passports and also international travel visas to countries like China, india, brazil and any other country you can kind of think of.

Speaker 1:

I asked this question. Right, that's a competitive market. You could just go right to the sites. Why do they pick you? What's the reason, the differentiator?

Speaker 2:

It's getting even more doable on your own as technology evolves, but we provide a level of you could call it a concierge service that we handhold people through the process. So we're providing information on how to do it, but we're actually doing it for people and with the Chinese consulate, it's actually right behind the wall here, right behind me. You have to either apply in person or use a service like us, so we have a good space here in Chicago. We're in a couple other cities across the country, but we hand deliver the documents for people so they don't have to come all the way from Denver to Chicago to submit a China visa application. Right.

Speaker 1:

I didn't know that, so that's actually quite helpful. So I could give you agency and you'd walk over there and say, hey, you want to go for a vacation with your kid? You can walk over there and go. Got it done for you, you're set.

Speaker 2:

Yeah, exactly. And then we do the same thing for US passports as well. You can do it yourself, you can apply at a regional passport agency to get it done. Again, you have to travel to a city where there's a passport agency, take a day off, work maybe two days, go in pick it up, but we walk people through the process, hand deliver it and then deliver it back to them. It's almost like people come to us they're already kind of in a, a lot of people in a frantic situation and like we can push their worries aside, Like, oh, I got to go to the city and go to this government agency and we take a lot of anxiety out of the situation.

Speaker 1:

Mine expires in August, so I was looking. I have to do it online now I can't even show up. But I was almost like this can't be better because it's the government. It's going to be like there's like 400 steps I need to go through online and I'm like it's bad enough in person. But at least I just got to show up with some documents and I know I'm whole. It sounds, it sounds horrible yeah, um, that's so.

Speaker 2:

The, the online renewal, is fairly new, but there's a lot of like facial recognition, identity and like uploading this and it's.

Speaker 1:

You know there's gonna be a scan of your face and it's a whole different ballgame yeah, and so I'm gonna try it and I'm and I'm normally like thank god it's online when it's the government like oh no right right even less people to talk to?

Speaker 2:

oh no I just I don't know how, like they, they want to go that direction, but I don't know how you're going to get someone that's I mean, I'm 47, someone that's 55, 60, like like they're going to force them to do like all this facial recognition through their phone and like I mean they're setting up for the next generation yeah, totally bigger problem is like my parents are no chance to go.

Speaker 1:

Yeah, they want, and there's nowhere for them to go. Yeah, and and it's like wow, I guess we're just gonna have the senior citizens of the world travel anymore, because they're like I'm not doing this tech. Yeah, exactly, we can go down that rabbit hole. You probably should do a whole podcast on this yeah, I know there's.

Speaker 2:

Yeah, it's amazing. I'm just getting people to not fill in the applications by hand and fill it out on an online application.

Speaker 1:

Okay, listen, let's talk about you a little bit. So, before we get into your journey and kind of the times that you've metaphorically cut to build a business, talk to me about what it is how you define success.

Speaker 2:

Yeah, success for me, I think. I think success evolves and changes all the time, but I would say, currently, success for me is, uh, I would say there's financial stability, but, uh, I'm, I'm actively involved in pursuing things that have a higher purpose for me. So I'm, I'm able to work in a business, run a business that I love dearly, but I'm also able to pursue things that I want to pursue as a person. And I think maybe a few years back, success would have been a little bit different, maybe with a different identity, like, oh, I got a really successful business and maybe identified as a business guy. But I think in this moment or recently, success is being who I envision myself to be, like finding a path to be the person that I want to be, and I think it'll evolve as I get through that, but right now it's pursuing what I want to pursue and being who I want to be in this world.

Speaker 1:

You're a Gen Xer, so we've always thought that and been told everything else. You know the good thing is do you have kids?

Speaker 2:

No, no kids.

Speaker 1:

All right, so I do, and it's very clear to me I have a 16-year-old, 13-year-old and 10, and I'm like I'm going to tell them when they get to college level. I'll be like, listen, we've defined your success to this point. I want you, from today, to let no one else define it but you, and the reason is the quicker you grasp onto that, the happier your life is going to be, Because success is not a destination, it is a sun that you're chasing, and the further you get away from that light, the darker it becomes. Yeah, exactly, so you can keep pace with where the sun is and that's where you want to go toward that light. It doesn't matter what sun you chase, as long as you're chasing toward one that you want to chase to. And so I think what you're describing is great, because you're like I have to get financial stability.

Speaker 1:

I had to build a business. Now I did that. Now what I wanted to find myself on term. So, on your journey, talk to me about it a little bit, how you got to you know. Talk to me about it a little bit, how you got to you know being on this wonderful podcast with Thomas Helfer and what the big tie was that you had to cut along the way to achieve that success you just defined.

Speaker 2:

Yeah, the journey started.

Speaker 2:

I really had no business being a business person, to be quite honest.

Speaker 2:

In 2008, my wife and I we started the company I have a forest and resource conservation degree from Michigan State and she had a wildlife biology major from the University of Montana and we met in Montana and, through a wild chain of travels and adventures, we ended up in Chicago and we were both without a job and had nothing to lose.

Speaker 2:

And we started this business based on having the experience of going through using a service like us, and I don't think I had the intention of it being as successful as it's become. And you know, we've ended up here and, as far as the biggest tie is hands down, uh, kind of going back to that success, letting my success be defined by society or what other people thought that like, oh, I should be this. Now I'm this business guy and, uh, this, this egoic identity with what I should be or what I shouldn't be, and I lost the path for a while on following that sun, as you mentioned, and that happened probably midway through the business and, yeah, that was probably the biggest tie to cut in seconds, the never-ending cutting of ties, as you know.

Speaker 1:

Probably the biggest tie to cut in seconds, a never-ending cutting of ties, as you know, the fact that you're wildly successful without realizing how you got there. There's probably something to that. What I find is us analytical, strategic, really deep-thinking types. You're like I want to save the forest and be happy. You're like I still do. You were like I want to save the forest and be happy and you're like I still do.

Speaker 1:

The point is sometimes how people think in operational lines, what they chase in life of just peace or this really makes them great business people because they keep it simple, because the stress of the complication is like you avoid it For me. I love that and that makes you a terrible business owner. I've had a. Really I don't want to say the word dumb it down, Just simplify it. We had a. Really I don't want to say the word dumb it down, just simplify it. Yeah, we, you know we have a podcast or I help people fix their lead generation problems. I'm stop talking.

Speaker 2:

Yeah, that's exactly it, and I didn't. I didn't also have like all the. I think like if you come from like a corporate world, you know fortune 500 place or consultant you have all this chatter about like how things operate at that level and it's like you have this kind of default like well, that's how it should be. At some point it's like no, it shouldn't be, it should be how you want it to be. You know, it's like you you get when you come in with complete lack of experience, as we did, you kind of form your own way the whole way. Granted, there's a lot of pitfalls through there, but it's quite the experience.

Speaker 1:

Yeah, well, okay, so you got the tie, you got your success. You know, interesting journey enough to get there, you know. But it comes down to kind of that moment when did you know you were going to have to just make that change? Or think, did you have like something? Like you know you're a bear attack to you or something cool, or I wish, I wish I had a bear attack story.

Speaker 2:

I actually got. I actually got. Really I got sick. We lived in a house that was filled with with black mold, oh wow. And I didn't realize that's what was happening. This was almost 10 years ago now and maybe there's a lot of mental stuff that happened with it, just because that's the nature of mold illness. And someone said at the very beginning of that like, oh, this is good that you're sick from this. We had to move out of our house and find a new house. It actually all turned out to be yeah, this was good because it totally opened up, changed everything and I realized where I, through an illness, realized that there's a lot more going on than I had thought. And you know, I didn't know how bad it was until afterwards and realized, looking back, how bad I had gotten, sick-wise and you know, it just kind of built up slowly over time and then finally it was like, oh, I had to change, I had to shift.

Speaker 1:

You know I've said this many times that you know, the man with his health has a million dreams. The man without his health has but one, and in that moment it simplifies it again to what actually matters. So, moving forward, I hadn't survived like those things If I hadn't survived this, what you know, either we have those and I and I think, unfortunately you have to go through that sometimes too oh yeah, otherwise things are easy. And then, until it's not, and you're like, oh, I've wasted my once again, I'm not gonna go down that path. This is your show. There's one you know. Talk to me about the how, because the how is when you get it done, and so you know you have the moment, and then you go back to life. How did you keep the how, moving it forward?

Speaker 2:

You know. So I got well fairly quickly, so it wasn't like a long-term health thing. But as I started getting well again, what happened was the pandemic within a couple of years happened and, because we're in the travel business, everything stopped. So I almost had like a double reset. One was like a mental reset to begin with, and then there's this pandemic where we literally lost everything. We had to furlough everyone, including ourselves, and we just had no business for six, seven months of 2020. Including ourselves, and like we just had no business for six, seven months of 2020.

Speaker 2:

And that it was almost like that next level to all, the kind of clear clarity that I had before and it was like, oh, we get to. We didn't know what we were going to do, but we're like, oh, we just kept dreaming that like, okay, it's going to, business is going to come back and come back, and we kept slowly. We had the opportunity to rebuild the business. I don't think a lot of people get that opportunity in business, but we totally had the opportunity to rebuild from the ground up and, as 2020 or as the pandemic and things progressed and business started coming back, I spent a lot of time on personal growth, both my wife Lori and I. I we both did just not by choice, just kind of happened. And there's this, all of a sudden, this vast amount of space to be able to. You didn't you know you couldn't socialize, so like we started really diving within and the clarity that came out of that was what's propelled us to where we are right now do you hold on to that like?

Speaker 1:

do you still draw upon that experience?

Speaker 2:

oh yeah, like, like. Like part of it is like oh, this is the most stressful time ever, but a part of it's like wow, that was really amazing was it like actually today you may look at stuff and you're like it's not that stressful.

Speaker 1:

Guys remember, remember the black mold years, the black yeah, yeah, the black plague, yeah, what's been the impact, uh, for you or customers? I mean like, how or how do you quantify impact?

Speaker 2:

The impact has been with the growth of where the business is going. So obviously there's sales growth, but I've I've had, since 2018 ish, this idea to develop a software like a SAS software software as a service, and I've tried I don't know how many times since 2018 to get the just to get even like the nose off the ground. We don't advertise and we continually grow, and so we have this strong organic reach which we never had Like we. We were so in in deep with Google ads for so long and uh, we don't. We don't rely on that. We rely on, like, total content marketing.

Speaker 2:

And uh, this application has finally come to fruition. Uh, we're testing it out on one of our major clients and we're hoping by the middle of July, that we're using live data for this, the first round of this, this application, and we're hoping by the middle of July, that we're using live data for this, the first round of this, this application. And I guess the overall impact is that I had clarity that what happens up here in my head, how my head is, how the space is within my, in between my ears, is exactly how the business is going to be. So, like, if this is cloudy, whatever the business is going to be kind of wandering around, but without, without intention and without you know like it's. It's, it's such as a business owner. It's. It's amazing. This is a direct correlation to the the path of the business.

Speaker 1:

Yeah, it is. I like how you think with this because you're drawing back upon stuff constantly, right to do it, and then it and you're not spending. It's like you're spending a lot of time like over analyzing it. You're just doing it and then react, and not reacting but adjusting. So the difference between those two, like I'm looking at with the intent of I'm going to navigate just a little bit, as opposed to oh, no, no, jerk reactions like no, no, that's right. Just maybe a deeper dive on that, right, you have a vision. What happens when the vision of how it should be meets data that says no?

Speaker 2:

Yeah, I think that's happened quite a few times.

Speaker 1:

I would have been surprised if it didn't.

Speaker 2:

Well, with this project, specifically like financial or just like the scope, I think, kind of like with success, like we talked about earlier it's like it's constant refinement, or just not even refinement, just adjustment. It's like you're following this sun or this goal that you have, and there's always going to be things that come into the way. That's just how this existence on earth works. There's always something and it's like you can. You can either use that as a roadblock or it's like oh, maybe we have to pivot to the left to keep going in that direction. I think it's giving. I've been able to give myself space to not react. I think that was probably one of the biggest. If I had any regrets, I don't have any regrets, but how often I reacted to something instead of taking the time to think about it and not had a knee jerk reaction to something, and especially when an obstacle comes in the way. It's like life throws us obstacles every single day and it's like you know if you react to, if you react to the bulk of them, you're not you're not.

Speaker 1:

You're just going to be stagnant. You know that cheesy thing. That is true. Like you know life, five percent of you know how you react to it, not 95 you can't control, so it's just, you might as well control the five percent of let's react to it, right, or maybe it's 95. What you react to, it's five percent. We can't the. The point, but actually one of the things that came to mind from metal I love metaphors is if your, if your path to the sun was flat, nothing in the way, it would get really boring. Oh god, you still worry about head-on traffic. Right, something might smash, that doesn't change. You know there's still risk, but it's just boring. So unless there's like curves and hills and mountains and some shit falling on the road occasionally, you'd have nothing to talk about and you would get there and be like, well, that was boring.

Speaker 2:

Yeah, exactly. And all of a sudden you're at a destination where all of the you know again, not to be cliche, but all the lessons along the way through the journey. You know like the journey is, the is, the uh is where it all happens. It's not the destination, because the destination is always changing too.

Speaker 1:

You know the destination is always changing too. You know it might be this, this, this big goal, but like the destination is kind of constantly changing people in the dog times.

Speaker 2:

You know you get to the destination. You're like pictures were better than I imagine. Yeah, or or, or. What's next now? That's great. What's next like within minutes?

Speaker 1:

sorry, um, I got emotional there. What's been, uh like, the most grateful thing currently in your life? Like, or what do you? I got emotional there. What's been the most grateful thing currently in your life? What are you most grateful for today?

Speaker 2:

I'm grateful for, obviously, the fundamentals Right now I'm grateful for I can honestly say that you know we're talking about things falling in the path, like the obstacles. It's like how much let me think this out I'm grateful for all that I have and you know I live a life that's comfortable for me. All that is you know, without needing to be mentioned. However, I'm grateful for everything that's happened where I've grown. I think, like you know, I mentioned an illness. Like I look back.

Speaker 2:

Someone said that like, oh, this is great, and I was like, yeah, it was great, uh, and like just looking at every, every obstacle being the path and just grateful for all that. I'm just grateful for life in this moment. I know that might sound cheesy or whatever, but it's like I, everything that happens, it's like I, everything that happens, it's like holy crap, this is, this is, this is great. I mean, it might take it might take a little bit to figure, figure out the great part, but you know it's like yeah, I, I'm, I'm, I'm grateful. And then I'm, most of all, I'm really grateful to have a. I feel I'm beyond fortunate to have a wife and a partner, lori, like we've been in business for, been married for almost 20 years, been in business for almost 20 years. We've done it all together highs, lows, all of it and we still enjoy being with each other as long as you don't teach her golf, you won't be breaking any federal law.

Speaker 2:

Yeah, yeah, yeah. No, thank God, that's not on the docket.

Speaker 1:

I told my wife golf and they're like dude, you realize that's like a federal law, you can't do that. I was like no, she's like. She actually said I did a good job, so I don't. But we could not be partners Like we would be done. It would be game over in that moment, Like nope, I'm fired, You're fired, who cares?

Speaker 2:

I'm out.

Speaker 1:

That'd be after the morning standup movie In Things happen for you, even when they're happening to you, and maybe no one gets it right right away. If anybody does, they're like a monk. Why am I starving right now? But I love that I take away sometimes Pearl Jam quotes. I don't know why.

Speaker 1:

Nature has its own religion right, the gospel from the land right, and so the idea being that, like you just listen to that you know story of the man of the hour, it's like you just listen to what's around you, it's it's got its own vibe and thing.

Speaker 2:

Absolutely. And the whole, the whole life is happening for you and not to you is like right. You can realize that, oh man.

Speaker 1:

I believe that what ifs are reserved for the future? Only yes, yes, because you think, what if in the past?

Speaker 2:

it's like you're just what's the point oh yeah, like the yeah, I meant that, like we've all I, I think it's safe to assume that most of us have been there, like, like, we live in the what ifs of like, what if I did this? Remember napoleon dynamite? Uh, the uncle, uncle rico from napoleon dynamite, he, oh yeah, if the coach would have put me in, I would have made it. I don't know if you remember that.

Speaker 2:

We would have won state Exactly. Yeah, I clearly remember living. What if I did this differently? What if I did that? It's like well, that's not what happens.

Speaker 1:

Exactly, I love it. What's kind of the biggest tie holding your business back today?

Speaker 2:

surprise question was yeah, that is yeah. No, that's like that's a good one. Uh, I think the biggest tie is still stories that I tell myself about being able to do something or worthiness of doing something, for example, this application that we're building. There's a lot of old stories that kind of run their courses in the head and I think letting go of that or cutting that tie of these old stories like, well, why the hell can't I have a SAS software that's wildly successful, you know, like it's not, it's not reserved for someone in Silicon Valley or whatever, and I think it's, it's the it's, it's these old stories of saying that I'm not enough I think is probably the biggest thing that I could cut right now. That that will propel the business, cause, like I said before, you know it's, it's like if I, if I cut that tie here in my head, the business, the business, will be free.

Speaker 1:

Isn't that crazy how the uh, your, the problem's always like between monitor and the back of the chair yeah, Somewhere right around here, maybe, or left here right here. But the fact that you know that it's when, you don't know that it's in you, and then you can journalize it, the excuses or fears or entitlements, if you will, that's when it's a problem. If you've identified it, you're already ahead of it.

Speaker 2:

Yeah, and it's taken a lot of years to get to the point to be able to identify it. Or even if someone suggests it, it's not like, oh, I'm not going to resist it, but it's like, oh, maybe that's how I am.

Speaker 1:

Yeah, Ooh, you know I like you. So I'm 49, and I just started ADHD medicine and I go back to my first big job, where day one my manager goes you need to change your personality. And I was like you can go yourself. How about that? Right, I'm like. But he was right, he nailed it, he was right. I've been asked to leave about six times since, right, um, so the point being is you know, at 49, I'm like maybe I should have looked into the medicine, not listen to my parents once I became an adult.

Speaker 2:

Yeah, right, yeah that's a big one I will tell you, like you're right.

Speaker 1:

So so get out of your head, figure it out, because the truth is uh, it's now, now that you've identified it is just an excuse. So, whatever it is, oh, totally all right before we let's get into this, I want you to give some really pointed advice to a listener and tell me who that listener is.

Speaker 2:

The listener would be a person that's thinking about, or in the midst of starting a business based on a passion or just like a out of necessity. I think that's someone that I can definitely speak to. And then did you say advice for that person. Sorry, yeah. So what would you tell them? And then did you say advice for that person?

Speaker 1:

Sorry, yeah. So what would you tell them?

Speaker 2:

I just exactly what we talked about the success of the business is. As an entrepreneur and any leader, I think the success of of your business is directly related to the state of wellbeing in your mind as a leader and how you, how you perceive what's happening, whether it's happening to you or for you. I think there's this transition even even as a business like, oh, why is this obstacle in the way of our growth as a business? Well, it's also. It's an obstacle, but it's an opportunity to to reconfigure and, like the I just I really live by the code that what happens up here is is a guy guides the business through and through.

Speaker 1:

Oh, absolutely. And then the people around you.

Speaker 2:

Yeah, and then building the team around you that has has a similar way of being yeah.

Speaker 1:

Yeah, no, no, no question. Uh me some rapid fire questions. I usually say ask what's the best advice. I'm going to flip it today.

Speaker 2:

What's the worst business advice you've ever received? Work harder, that was like. That was like the like. I think I've received that from my dad. Pause by the way you're like work harder, that's it. That's the answer. Like cause, I worked hard for 10, 12 years of the business. Like that's all I thought I had to give to the business. And well, her work's great, but like no that's not the only thing.

Speaker 1:

It drives me nuts. Alex Hermosi is like go work every day for the next 30 days. I'm like let's talk to 21-year-olds, because I don't know who in their 40s with kids can do that Anyway.

Speaker 2:

Yeah, yeah. Work harder should be transferred to work smarter.

Speaker 1:

Now, if you could do both, yes, you will succeed. How about just less netflix? It's probably a better answer. Yeah, um, you know, uh, is there a must-read book? You, you put on the list out there for people yeah, I just finished it, uh, for the second time.

Speaker 2:

It was a long time ago that I read it for the first time. Man search for meaning victor frankl. I heard that one.

Speaker 1:

It's anything you got out of it uh, it's, it's.

Speaker 2:

it's a story, story of this scientist that got put into concentration camps in World War II. And it's not about the concentration camps, but it's about finding the purpose when there's an apparent nothingness to find inspiration to, and it's just like there's always a little guiding light to keep going forward. And uh, it's, it's, it's a beautiful store. The the plot line is is dark and grim, but the story of it is beautiful.

Speaker 1:

I will definitely. That is not on my list. I mean, there's like 10 that repeat. That's a new one. So congratulations. Two points for you. If you had to go back in your timeline at any point and do something different, start over when would that be? And, if at all, what would you do differently?

Speaker 2:

I would say I'd go back to probably the beginning of all of this, because I don't have many regrets or any regrets, but just I would give myself the advice that we've been talking about, about how life happens for you, not to you, because I lived in a way of being where life was happening to me and then happening to the business, and I think starting that out from the beginning would have, could have. Would have, could have, should have changed everything you know, but it, but that. That that's probably. I came into a business with a, with a, with a mind frame that was young and you know like I was in my late twenties when we started it. So it's like, you know, like there's, there's that, but I think I would have, I would definitely give myself that advice but not change anything else other than that advice, Once again quoting Pearl Jam, the wisdom that the old can't give away.

Speaker 1:

Yeah, exactly that's a great one, I'm full of them, trust me. Fan Club's in 94. Nice. If you're a Pearl Jam person, you get two points. Dad points, you make them up. If you have a Pearl Jam person, you get two points, dad points, you make them up. If you have kids, you get like billions. You're like where can I spend them? I'm like great question. All right, If there was a question I should have asked you today and I didn't, what would that question have been?

Speaker 2:

What would that question have been? What would that question have been? Maybe what's?

Speaker 1:

a tie that I'm still afraid to cut. I probably should add it to my list.

Speaker 2:

Honestly, that's pretty damn good. We all have one. I'm like you have one, I'm sure you have one.

Speaker 1:

Actually, I'm going to add that to my list. So we have someone in our lobby coming in next, you're getting that one.

Speaker 2:

And I think it would be this, this idea that the success, the conventional success model, and like what success looks like. I think there's deeper levels of that that I get to let go of and define what's successful for me. Oh, this is successful, but it's like, oh, the business revenue has got to be here. And it's like, no, does it have to be there?

Speaker 1:

I love that I'm actually adding that in, because the one you're afraid to cut today is the one that you know you should have cut yesterday, and as your definition of success changes, new things appear that hold you back from it. And listen, I live this and sometimes that's really. I'm going to give you a million points.

Speaker 2:

A million, all right, you can spend those wherever you want.

Speaker 1:

I was actually thinking. The question I should ask you is which consulate is the worst?

Speaker 2:

Yeah, brazil, really, they just drag things out for no reason.

Speaker 1:

Maybe you put everything in three, four times, they go faster.

Speaker 2:

Yeah right.

Speaker 1:

All right, shameless plug time. Who's the one person or company that should get a hold of you, and how do you want them to do that?

Speaker 2:

One company. We work so well with businesses that travel internationally big groups of people traveling to Asia, overseas, india, airline crew members. Airline crew members that's our specialty. I would say we're probably the premier airline crew member visa procurement company in the country. We handle hundreds and hundreds a month. Feel free to reach out to us Any travel questions, any business questions. I love talking about this stuff. I could talk about it all day long.

Speaker 1:

I think that's a good point. I realize. Realize that, yeah, it's nice individuals, but your biggest value add is making sure that a group of business people get there safely with the right business. So not one of them is turned away and they, you know, wasted 15,000 in an air firearm. That's exactly right. So that to me is like a no-brainer.

Speaker 2:

Yeah, yeah, yeah, yeah. We're using a firm. Get your stuff to them or you're fired. Oh yeah, yeah, as an individual, we, you know we bring added value to someone like oh yeah, this makes it easier, but for business it's like I mean, it's oh, that's no greater.

Speaker 1:

Oh my god can you hold team to travel to china, or? Oh yeah, no question, uh, thank you, by the way. So much for for coming on the show today thank you. Thank you for the opportunity yeah, listen, listen Rob Lee, check him out. And if you're still listening, watching you rock. If this was the first time you've been here I hope it's the first of many and if you've been here before you know what to go do you need to go out there, cut a tie to whatever's holding you back, but first to find

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